Jiangsu Beiren October Information
Recently, Jiangsu Beiren Comprehensive Service Department received such a letter of thanks...
An unexpected event ·
On October 10, 2020, an accident caused by an operating error occurred at the customer site.
An employee of the customer mistakenly connected the second protective welding negative wire to the welding room during work, which caused damage to the circuit board of a Guangzhou CNC robot workstation in the second workshop of the chassis on site. The shutdown of the second workshop directly caused the shutdown of the entire factory.
The customer is very anxious. It is reported that the project has entered a high-production stage. It takes 2 days to purchase parts from the manufacturer, and the 2-day suspension of production will cause immeasurable losses to the customer.
A key team ·
At this moment, the old robot upgrade team of the Jiangsu Beiren Comprehensive Service Division, with professional instinct and responsibility to customers, immediately stopped working on their own projects, went to check, and collected materials on the spot. Using Beiren’s existing tools and materials for rush repairs, it only took about 4 hours to complete the repair work, effectively ensuring the customer’s continuous production and avoiding major economic losses.
A value ·
"Integrity and integrity, pursuit of excellence, mutual trust and cooperation, talent first, continuous innovation, and customer achievement" are the values of Jiangsu Beiren. And this rush repair at the customer site is anxious to the customer, regardless of you and me, responding to the actual needs of the customer with responsibility and professionalism, which fully reflects the understanding and practice of Beiren partners on "customer achievement".
Responsible and caring about customers are just such a group of North people. To achieve customers is to achieve yourself.